/ Frequently Asked Questions
This FAQ section contains the most frequently asked questions about the field management system, helping users better understand the system.
What is FOPS?
FOPS is a field management system designed specifically to control and manage security personnel efficiently. It consists of shift, patrol, inspection, and visitor applications working together simultaneously.
How does FOPS work?
The field management system is managed by an admin user. Its dynamic structure allows it to be adjusted according to the working order requested by the company. The created shift arrangements, patrol points, times, frequencies, and inspections for personnel or customers are carried out through applications. Information coming from applications is analyzed in the system, and desired reports are sent to the desired user instantly. Also, management application users can track their locations in real-time.
Do I need to purchase a special device for the applications?
There is no need to purchase a special device for the applications; field applications work on all iOS and Android devices. Access to the management application is available from both Android and iOS devices.
Is there a limit to adding users?
When you join the FOPS Field Management System, there is no limit to the number of customers, locations, users, inspections, reports, control points, etc. for your company. When you register, you will have a specific number of licenses depending on the package you choose.
What is a license?
In the FOPS system, you need to allocate a module-specific license for each module attached to the device used in the field. Each license created for Visitor, Patrol, Inspection, and Shift applications is unique and cannot be used on other devices. However, there is no need for a license for the Management Application; you can log in using your user information after downloading the app.
Is any training required to use the applications?
No, no training is required to use the applications in the FOPS system. When you enter the system, the applications will show users what needs to be done. Users can easily use the applications with a brief explanation of a few minutes.
Are the surveys within the applications fixed? Can I create new surveys?
All surveys in the FOPS system are created by the admin. This allows you to create the reports, inspections, task lists, or surveys according to your working model.
Can I set up routine tasks? Do I need to recreate them for each task?
You can create a specific arrangement for your routine tasks within the application, assigning tasks to desired locations, tours, control points, or personnel. Field staff will receive notifications and reminders related to their tasks based on this information.
How can I differentiate authorization among similar users?
With the role module in the field management system, you can create new roles and assign various permissions within the application to these roles. This way, the permissions that users in the desired role can access will be entirely under your control.
Can I send messages to field staff?
With the notification module in FOPS, you can send notifications either to a single person or to multiple people. You can send bulk or individual notifications based on filters such as region, province, district, or project, and communicate your message to field staff.
Do field staff need to be connected to the internet while on tour?
Tours can be conducted without an internet connection using the offline mode available in our applications. Staff only need to be connected to the internet to start and end the tour.
How are notifications of performed actions sent to customers?
Can I test the application before making a choice?
Is it possible to make custom additions to the application for our company?
We view the security companies we work with as partners rather than customers. Therefore, special modifications can be made to your company based on the incoming requests.
